Important Safety Recall
Hammerhead Pro XLD Sled
Dear Valued L.L.Bean Customer,
If you have purchased or received a Hammerhead Pro XLD Sled sold by L.L.Bean under Item ID 292232. The sled manufacturer, Kwik Tek, Inc. has advised L.L.Bean of a product safety recall affecting sleds sold July 2014 through May 2016. The front handle bar assembly can break, posing a crash hazard.
Immediately stop using the sleds and contact Kwik Tek for a replacement Front Steering Assembly. You may contact Kwik Tek at 800-624-1297 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.yukoncharlies.com and click on "Warranty" in the upper right-hand corner for more information.
If you purchased this product as a gift, please pass on this information or call us at 800-555-9717 and we will send this letter to the gift recipient.
As always, our 100% Satisfaction Guarantee applies. If you are not satisfied with this product for any reason, please contact us for assistance with returning it to us for your choice of a full refund or a gift card.
All of us at L.L.Bean are firmly committed to providing our customers with the best products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please call us at 800-555-9717 if you have any questions regarding this safety notification.
Sincerely,
Raina Maxwell
Vice President
Customer Satisfaction